Tenant Care Solutions logo markTenant Care Solution

Built by people who got tired of vague lettings agencies

We started as a single office frustrated with how little landlords and tenants were actually told. Everything since has been about making that information available directly, without a phone call.

How we got here

2014

Started as a single-office lettings agency handling a few dozen properties.

2017

Expanded into full residential management as landlords asked for more than tenant-finding.

2019

Opened dedicated coverage in Manchester and Birmingham.

2022

Added HMO licensing and compliance as a standalone specialism.

2026

Rebuilt the whole platform around postcode-level search and self-serve landlord tools.

Say what we'll do, then do it

No vague promises about 'excellent service' — specific commitments on response times and rent dates, held to.

One point of contact

Landlords and tenants get a named person, not a rotating support queue.

Compliance isn't optional

Licensing, safety certificates and deposit protection handled properly, every time, not just when it's convenient.

1,200+

Landlords

3,400+

Verified tenants

5

Cities covered

22

Agents

Accreditations

PRS registeredTDS deposit scheme memberICO registeredClient money protection (CMP)